Delivery Information

To keep our product’s prices fair and the same as in the shop, we charge for delivery. Our current courier is Royal Mail.

Please note: we are only able to ship within the United Kingdom at the present time. We’re working hard behind doors to ship internationally soon.

Click & Collect

We offer a click & collect service free of charge. When your order is ready to collect, we’ll notify you through email. If you plan to collect at a later date, please let us know so we can keep your order safe and sound. You can contact us by replying to the email, or through our contact page.

Cost

Delivery is fixed for all orders up to (and including) 20kg.

Click & Collect – FREE

0g – 20kg- £4.99

Ordering 20kg+

The current option for orders over 20kg is to Click & Collect. In order to offer the best shipping prices, please contact us directly to arrange a quote.

Live in Birmingham?

We work with The Drop – Birmingham’s family-run couriers who deliver products from independent businesses to customers across any B postcode. Choosing them to deliver your treats not only supports another independent business, but helps support their system of fair pay and expectations for their delivery drivers.

Order by Tuesday 23:00 to receive your order by Friday.

Full tracking service provided. You’ll receive a notification on the day of delivery and a second when the driver is 30 minutes away.

For each delivery, the drivers will either take a picture or obtain a signature. If you have a safe place you’d like your delivery to be placed, let us know in your Order Notes when you check out.

Cost – £4.70

Speed

Orders are dispatched next working day for delivery.

Royal Mail aim to deliver to you within 2-3 business days. All our delivery options require a signature.

Unhappy with your delivery?

If you experience any issues with the delivery service you’ve received, please contact us on sales@alleways.co.uk.

Although we do not directly manage the couriers used, we can support your claim where evidence is favourable.