Delivery Information

To keep our product’s prices fair and the same as in the shop, we charge for delivery. Our current courier is Hermes offering next day delivery for all.

Please note: we are only able to ship within the United Kingdom at the present time. We’re working hard behind doors to ship internationally soon.

Click & Collect

We offer a click & collect service free of charge. When your order is ready to collect, we’ll notify you through email. If you plan to collect at a later date, please let us know so we can keep your order safe and sound. You can contact us by replying to the email, or through our contact page.

Cost

Delivery is fixed for all orders up to (and including) 15kg.

Click & Collect – FREE

0g – 15kg – £4.99

Spend £50+ and get next day delivery FREE.

Ordering 15kg+

The current option for orders over 15kg is to Click & Collect. In order to offer the best shipping prices, please contact us directly to arrange a quote.

Speed

Orders placed before 3pm will be dispatched the same day for next day delivery. Any orders after 3pm will be dispatched on the following shop’s open day.

Orders are not dispatched on Saturdays, Sundays, Mondays & Tuesdays (when our shop is closed). Any orders placed during these days will be dispatched Wednesday.

Unhappy with your delivery?

If you experience any issues with the delivery service you’ve received, please contact us on sales@alleways.co.uk.

Although we do not directly manage the couriers used, we can support your claim where evidence is favourable.

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